What We Collect and Why It Matters
We collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and the payment method details you add — whether that is your DANA wallet, OVO account, or GoPay number.
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When you make a transaction, the reference data attached to that transfer is logged against your account record so we can reconcile it accurately and resolve any disputes you raise. We also collect device and session data — your IP address, browser type, and login timestamps
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— to detect unusual access patterns and protect your account from unauthorised use. We do not collect payment credentials directly; DANA, OVO, and GoPay process those through their own secure environments and only pass us a transaction confirmation. Your data is stored on servers with encryption
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at rest and in transit. Availability of certain features depends on local law and the eligible regions where metic88 operates. We do not share your personal data with third-party marketing services. Any third party we engage — such as a fraud-detection or identity-verification service — is
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bound by a data-processing agreement that restricts how they may use your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.